Privacy Policy
Effective date: January 15, 2025
Welcome to OpenFieldCollect (“we”, “us”, or “our”). We operate openfieldcollect.xyz and provide delicious pizza and related products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site and order from us. Please read this policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this policy.
Information we collect
We may collect information about you in several ways when you interact with our site and services, including:
- Personal identifiers you provide directly, such as name, contact details, and delivery address.
- Order information, payment details (processed by our payment partners, not stored by us unless you opt to save details), and order history.
- Technical data such as IP address, browser type, device identifiers, and usage information about how you navigate and use our site.
- Location data to fulfil delivery services, with your consent where required by law.
How we use your information
We use your information to:
- process and deliver orders, communicate about order status, and provide customer support.
- improve our menu, services, and user experience on our site.
- personalize content and recommendations, including promotions and discounts when allowed by law.
- comply with legal obligations and resolve disputes.
Cookies and tracking technologies
We use cookies and similar tracking technologies to improve site performance, analyze trends, remember your preferences, and provide a seamless experience. You can manage cookies through your browser settings or our consent banner where available. Some features may not function properly if cookies are disabled.
Sharing and disclosure
We may share your information as follows:
- With service providers who assist in operating our site, processing payments, delivering orders, or supporting customer relations, under contractual obligations of confidentiality.
- With law enforcement, regulators, or other third parties where required by law or to protect our rights and safety and that of our customers.
- In connection with a merger, acquisition, or sale of all or part of OpenFieldCollect announced publicly, with notice to you where applicable.
Data security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. While no system is perfectly secure, we take steps to minimize risk and regularly review our security practices.
Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it, in accordance with applicable law.
Your rights
You may have certain rights regarding your personal data, including the right to access, correct, update, or delete information, and to restrict or object to certain processing. To exercise these rights, please contact us at +44 20 7946 0958 or via openfieldcollect.xyz where applicable. We will respond in accordance with applicable data protection laws.
International transfers
To provide our services, your information may be transferred to, stored, or processed in countries outside your country of residence, including United Kingdom where data protection laws may differ. We implement safeguards to protect your data in accordance with this policy and applicable law.
Children
Our site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child without consent, please contact us to arrange removal.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top and, if required by law, provide notice and obtain your consent for material changes. We encourage you to review this policy periodically for any updates.
Contact us
If you have questions about this Privacy Policy or our data practices, you may contact us at +44 20 7946 0958 or through our site at openfieldcollect.xyz. You may also write to us at our premises located at 43 Bedford Street, London, WC2E 9HA, United Kingdom.
OpenFieldCollect respects your privacy and is committed to protecting your personal information while delivering tasty pizza and a pleasant dining or ordering experience.